Report Outages: 256-552-1400
RESOURCE CENTER
Visit these pages to learn more about Decatur Utilities (DU) and our services.
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How to read your meter
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Outdoor security lighting
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Service line responsibility
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Electric safety
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Energy Efficiency
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TVA complaint resolution process
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SOAR Award
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How to read your meter
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Service line responsibility
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Natural Gas incentives
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Natural Gas safety
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Energy Efficiency
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Plant awards and recognitions
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Water Quality Report - 2019 and previous years
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Lead and copper testing report
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Service line responsibility
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How to read your water meter
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How to recognize a leak
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Plant awards and recognitions
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Sewer Use Ordinance
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Grease Interceptor Policy
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Service line responsibility
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Seasonal sewer billing
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Irrigation meters
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SmartHub overview
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How to videos for iOS devices, Android devices and website users
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811 requirements
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Key for color-coded markings
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Electricity
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Natural Gas
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Power Outage
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Natural Gas leak
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Water leak
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Slow drains
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Interactive map of DU system
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Outage map
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DU service area maps
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DU Community Crew
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Operation Warm
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Power to the Schools
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